Madaras Gallery already had a decent review rating and lots of reviews, but the most current reviews they had were from the previous year. They knew they needed to increase recent reviews to maintain a quality reputation. Madaras Gallery also became weary of devoting staff-time to chase down reviews.
Once Madaras Gallery signed up for the reputation management system, they received 16 new reviews in 24 hours and 64 in the first month! The bulk of that was jumping from 0 to 51 in TripAdvisor alone, adding a new locale where customers could find their stellar reviews.